Once you’ve had a chance to try our teas, you may add your feedback to the site in one of two ways. Public reviews allow you to share your thoughts with other customers. Private ratings are a great way to keep track of your own notes about particular teas. The site will also use these ratings to suggest similar products.
You can find the items from your previous orders by logging in to Your Account. In the box with the heading "Item and Order History", click the link at the end to "See a list of every item you’ve ordered before."
To Rate a Tea
In the list, locate the item that you wish to rate and click "Rate this item". Fill in your thoughts in the appropriate areas. Be sure to click "Save Changes"! Remember that this area is for your thoughts only. Nobody else will be able to view your ratings.
To Review a Tea
Did a glowing review inspire you to try a tea and now you want to share your enthusiasm with others? In the list of items you've ordered before, locate the tea that you wish to review and click "review this tea." Rate the each characteristic, add any additional comments, and click "Save Changes." (Note: You must purchase a package larger than a sample in order to publicly review a tea.)
Some suggestions for reviewing teas: Review the tea in comparison with others of similar style, quality, and price.
A first flush Darjeeling is expected to have a different character than a traditional breakfast blend, so we ask that you make your review accordingly. (We reserve the option to decline any review that does not reasonably evaluate the quality of the tea based on these characteristics.)
Choose a name that you will use for all of your reviews in the future.
This will allow customers to identify multiple reviews with a single customer and his or her preferences. Who knows, you might even develop a group of followers with similar favorites!
Share additional comments on your brewing preferences.
What infusion time is "just right" for you? Is the tea perfect with a drop of milk? Your preferences can help show others why they should consider this tea.
Double-check before you save.
Please confirm that your spelling, grammar, and syntax are correct. Vulgarity and/or profanity will not be accepted.
"Upton Tea Imports was founded in 1989 with the objective of providing the North American tea drinker with
the finest teas available. We purchase teas from reputable brokers and estates worldwide, dealing only with
sources who are capable of providing top quality teas. We sell directly to the consumer, thus ensuring the
freshest product and fairest pricing."
Hopkinton, Massachusetts
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