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Home > Help Index > How do I order online? (4)

"How do I order online? Last step."
     The last step of ordering is to sit back and wait for your package to arrive.

Finishing Your Order:
   Once you've clicked the finish button, you're done with that particular order. If you ever decide you want to add things, change your order options or even cancel your order, you can do so up until the time that we process it by going to Your Account. (note that sometimes we can be very quick to get to an order, so you shouldn't always rely on being able to go back and alter an order)

Waiting for Your Package:
   Unfortunately, shipping isn't quite as fast as placing your order. We ship via USPS Priority Mail or UPS Ground Service by default based on what we deem is appropriate. Time in transit will depend on your location and the carrier chosen -- if you have a preferred carrier, you'll be prompted to choose one during the checkout process. Your complete satisfaction is our highest priority, and if you haven't received your order within 10 days of shipment, let us know! We'll send you a chain of Emails while processing your order to let you know the latest status (including tracking information when your order ships), but you can always get the latest status from Your Account.

That's it!

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Related Topics:
   Tips on finding the items you're looking for.
   Safe shopping guarantee? Tell me more.
   Ordering via QuickBuy.
   Show me more help topics

Still Have a Question? Contact us!
   Either send us an Email at cservice@uptontea.com or...
   Call us at (800)234-8327!


"Upton Tea Imports was founded in 1989 with the objective of providing the North American tea drinker with the finest teas available. We purchase teas from reputable brokers and estates worldwide, dealing only with sources who are capable of providing top quality teas. We sell directly to the consumer, thus ensuring the freshest product and fairest pricing."